18'СUSTOMER EXPERIENCE CONFERENCE

Forget everything you knew about traditional CX. The world has become chaotic, customers are unpredictable, and old approaches to service no longer work.

In 2025, we are not just selling a product or service – we are competing for emotions, attention, trust and speed.
Are you sure that your current CX standards are still attracting your customers?
📌 Stability? It is no longer in fashion. Standardized processes that have worked for years may now scare away customers, not retain them. How can businesses adapt to a reality where people want service here and now, not “according to the rules”?
📌 Chaotic CX = lost revenue. If you do not manage the customer experience, chaos manages your revenue. How to create an adaptive CX framework that allows you to quickly test solutions and scale what really works?
📌 AI or human empathy? Automation helps, but where is the line between algorithmic efficiency and true humanity? Is it possible to make a service technological without turning it into a soulless bot checklist?

🔥 All this is in the topic “Behavioral Economics and Social Change: Customer Influence Marketing in Action” in the speech of Andriy Dligach, founder of Advanter Group, Doctor of Economics, founder of the international business community Board, head of the Center for Social Change and Behavioral Economics

💢 20+ speakers | 500+ participants | real practices from top companies | CX hackathon
💢Where and when:
February 21, 2025 (Friday) | Kyiv, offline and online | Program and tickets >>> https://shorturl.at/DI94t

🤝Join the team at the 18'СUSTOMER EXPERIENCE CONFERENCE - your people really need new knowledge about trends, approaches, risks and opportunities in CX

🟥 UKRAINIAN INVESTMENT CONGRESS – INVEST IN UKRAINE

Ukrainian Investment Congress – INVEST IN UKRAINE is a key platform for discussing investment opportunities in Ukraine. The event will bring together business representatives, international investors, developers, builders, government agencies and experts to create new development opportunities.

The program includes:

• Networking with 500+ CEOs and owners of construction companies – your chance for new partnerships.
• 20 panel discussions on current investment topics.
• Analytical speeches and presentations.
• Discussion of strategies for the development of the real estate market and industry in the face of today's challenges.
• Ceremonial awarding of the winners of the “Space of Inspiration” competition from the organizers of the DMNTR media group and Bang & Olufsen.

🟥 INVEST IN UKRAINE offers a unique opportunity to present your business among over 6,000 participants:

• Present your projects on one of the largest investment platforms in the country.
• Get new business connections with government officials, international funds and investors.
• Strengthen your reputation through partnership with a prestigious event.

🟥 How to get a free ticket?
Details on the website: www.ubc-ua.info/ticket

🟥 How to become a partner?
Call: 044 461 91 28
Details on the website: www.ubc-ua.info (http://www.ubc-ua.info/)

📅 Date: March 6, 2025 (from 09:00 to 22:00)
📌 Venue: KVC Parkovy, Parkova doroga, 16a, Kyiv (3rd floor)

Organizer:
Media group DMNTR
Tel.: 044 461 91 28

STRATEGY FORUM'2024

🟥 STRATEGY FORUM'2024 is a place to discuss advanced methods of strategy, choosing effective marketing, financial and HR strategies, as well as scenario planning tools and algorithms for conducting strategy sessions.
Businesses need to solve many important issues in order not only to survive, but also to develop in modern conditions. It is important to understand that strategizing in business today is: NOT about a clear expected future, NOT about distant prospects, NOT about rigid planning, NOT about one clear winning strategy.
◾ When: December 12
◾ Where: Kyiv Event Hall (103 Stolychne Shose Street) and online
◾ Program details: https://kagroup.ua/sbf
Title partner: UKRSIBBANK
General partners: MHP, Nova Poshta
Official partner: robota.ua

🟥 Among the forum speakers:
◼️ Andriy Dligach, Head of Advanter Group, Doctor of Economics, Member of the Board of Directors of the Digital Transformation Institute, Co-founder of the Board business community
◼️ Oksana Shchegelska, Managing Partner at Strategic, Co-author of LeanBizDev© technology and author of strategy technologies
◼️ Oleksiy Tymofeyev, Top Manager, Recognized Expert in Strategic Management with Many Years of Experience in Management Positions in Leading Companies in Ukraine and Internationally, Member of the Board of Directors of BGV Group Management
◼️ Andriy Bulakh, Deputy CEO of MHP
◼️ Volodymyr Pavelko, Founder of TransformWISE, Lecturer at kmbs, Leon Kozminski Academy (Poland), Magellan Institute (France), author of the courses "Strategic Leadership" and "Modeling Management Systems"
◼️ Natalia Trenina, development partner, founder of "Space for Meaning Creation", co-founder of "Improvement in Action", specialist in the field of complex systems and organizational changes
◼️ Andriy Kryuchkov, expert in strategizing under uncertainty, moderator of strategic sessions, coach and mentor of teams in the development of strategic thinking, strategic decision-making, and implementation of change strategies
For questions about team participation and partnership, contact the KA Group team: +380 97 893 87 33; https://kagroup.ua/rbf
Mark the date in your calendar and see you on December 12!